Address: Luxottica group S.p.A., Piazzale Cadorna, 3 – 20123 MILANO, Italy
Address: Luxottica group S.p.A., Piazzale Cadorna, 3 – 20123 MILANO, Italy
About Sunglass Hut
Sunglass Hut is a leading international retailer of premium sunglasses and accessories, offering top designer eyewear from brands like Ray-Ban, Oakley, Gucci, Prada and more. It is part of the Luxottica / EssilorLuxottica group, known for its strong presence in eyewear retail globally. In the UK, Sunglass Hut operates both physical stores and an online shop, serving customers across the country.
Sunglass Hut Helpline
Tel: 0800 975 0791
Email: customer.care@uk.sunglasshut.com
Sunglass Hut Payment Method
Visa, Mastercard, American Express, PayPal, and Klarna.
Sunglass Hut Delivery Info
Sunglass Hut offers free UK delivery with several options: Premium Express (next business day if you order before 12:00 noon), Standard Shipping (3–4 business days), Responsible Shipping (5–6 business days), and free Click & Collect that is often ready the same day, or 1–2 business days if we ship to the nearest store. Customized and engraved items (including REMIX) need extra processing time, but delivery stays free; Sunglass Hu ships across the UK except Guernsey, Jersey, the Isle of Man, and Gibraltar.
Sunglass Hut Return & Refund Policy
You can return Sunglass Hut online purchases free via UPS within 30 days (claims for “shown delivered but not received” must be made within 15 days). Refunds are issued to your original payment method (gift card purchases receive a new e-gift card) and typically post within 5 business days after the brand processes the return. Please allow up to 30 business days for warehouse processing. Ray-Ban Remix and engraved items are final sale and not returnable; store purchases must be returned in-store. Online orders may also be returned to Sunglass Hut stores (excluding outlets, concessions, and airports).
The Sun Club
The Sun Club is Sunglass Hut’s free, four-tier rewards program where members earn points and level up to unlock more benefits. Perks include gifts, exclusive products, dedicated services, special offers, and curated experiences, with eligibility varying by tier and time frames; a full list appears in your My Account. Membership is open to UK residents aged 18+ who provide accurate details; corporations, groups, associations, and EssilorLuxottica employees aren’t eligible.
Get luxury eyewear for less by following these simple redemption steps: