Debenhams Promo Codes | Active in UK

About Debenhams

Debenhams is a well-known UK retailer that has transitioned from its traditional department store roots into a modern online shopping destination. Now part of the Boohoo Group, it offers customers across the UK an extensive collection of fashion, beauty, and homeware products.

Debenhams Helpline 

WhatsApp:  +44 333 311 0995

Email: customerservices@debenhams.co.uk

You can contact customer support via Facebook Messenger

Debenhams Payment Method

Visa, Mastercard, American Express, Maestro, Visa Electron, Apple Pay, PayPlus, PayPal, Google Pay, Klarna, Clearpay, Debenhams Credit Card, and Debenhams Gift Cards. 

Debenhams Delivery Info

Debenhams offers free delivery on orders over £25. Standard Delivery takes up to 4 working days for £3.99 per order, while the Supersaver option delivers in 5–7 working days at £2.99. For faster service, customers can choose Next Day Delivery from £5.99, or Express Delivery within 2 working days for £4.99. Affordable alternatives include InPost Locker Collection at £2.49 and Evri ParcelShop delivery from £3.99, with next-day options available. For premium speed, DPD Next Day Delivery is available from £6.99. 

Debenhams Return & Refund Policy 

Debenhams allows returns within 28 days of receiving your order. You can return items online using the returns portal, with a £1.99 fee per parcel deducted from your refund (an additional £50 applies for large appliances). Customers choosing store credit receive a faster refund plus 10% extra, valid for 90 days. Items must be unused, unworn, and in original packaging, though certain products such as beauty, lingerie, swimwear, and personalised goods are non-returnable unless faulty. Refunds are issued to the original payment method or as store credit, and faulty items can be reported to customer services for repair, replacement, or refund.

Debenhams Unlimited Membership

Debenhams Unlimited is a yearly membership priced at just £14.99, giving you free Standard and Next Day Delivery on all orders, plus VIP member days, exclusive offers, and savings across Debenhams and its sister brands. You can start using the benefits right away after purchase, and unlike other retailers, the subscription doesn’t auto-renew; customers decide if they want to continue after 12 months. 

Debenhams Beauty Club

The Debenhams Beauty Club is a tiered loyalty program that rewards you every time you shop beauty. Members earn 3–5 points per £1 spent on makeup, skincare, fragrance, and more, plus enjoy perks like exclusive gifts, sale previews, free delivery options, and birthday discounts of up to 20%. The more you spend, the higher your tier, giving you access to even greater rewards and VIP beauty treats.

DebenhamsPay+

DebenhamsPay+ is a digital payment option that lets you shop online at Debenhams with added flexibility and convenience. It allows you to store your payment details securely, making checkout faster and easier. With DebenhamsPay+, you can manage your purchases in one place, track your spending, and access exclusive offers linked to your account. Combined with loyalty perks like the Beauty Club and Unlimited Delivery, it gives you a smoother shopping experience with added rewards and savings.

Debenhams Mastercard

The Debenhams Mastercard makes shopping more rewarding by letting you earn points on every purchase. You can earn 1 point per £1 at Debenhams.com and 1 point per £4 spent anywhere else that accepts Mastercard. Points can be converted into e-Gift Cards to spend online, and new customers receive a £20 gift card when opening an account and spending £50 within 120 days. With easy account management through the app, spending tracking, and exclusive offers, the card gives you extra perks every time you shop.