How to Redeem Discount Code For Shein UK
About SHEIN
SHEIN is a global fast-fashion retailer offering affordable, trend-driven styles. It makes fashion accessible to everyone, with an on-demand supply chain that reduces waste and adapts quickly to trends.
SHEIN Helpline
Tel: +44 203 985 6188
Email: ukcsteam@shein.com
SHEIN Payment Method
Visa, Mastercard, Maestro, American Express, Discover, Diners Club, After Pay, Klarna, Google Pay, and PayPal
SHEIN Delivery Info
SHEIN offers Free shipping on orders over £39+ (Standard or Click & Collect); otherwise,£3 will be charged on smaller orders. Express Shipping is 5–7 working days for £9, and “QuickShip/5 Days Delivery” items may ship from Europe. Delivery time = processing + shipping, no next-day, and delays can happen. You can track your order for the best ETA. If it’s late, you may get 500 SHEIN Points; report issues within 30 days (45 for non-delivery), note possible handling fees on orders of £160+, and cancellations can remove free-shipping eligibility.
SHEIN Return & Refund Policy
Shein allows returns of the items within 30 days from receipt and first 14 days under statutory withdrawal, days 15–30 under SHEIN’s commercial policy. Items must be new/unused with tags; some are non-returnable (e.g., opened cosmetics, lingerie, customized items) and electronics must be sealed/unactivated. First return per order is free (Evri/Royal Mail/InPost); additional returns cost £2.50, refunds take 10–15 days to your original payment method, and faulty/incorrect items should be reported within 24 hours.
SHEIN VIP
SHEIN VIP is SHEIN’s free loyalty program that lets members earn rewards, unlock exclusive promos, and get access to events and news. It has four tiers (S0–S3) based on your eligible spending over the past 12 months; S1 status is lifetime, while higher tiers are reviewed monthly. Purchases across SHEIN sites count toward your tier, but vouchers are only valid on your registered site and can’t be used for gift cards or past orders.
SHEIN Club
SHEIN Club is a free loyalty program where you level up by shopping and engaging with SHEIN (like app activity or reviews) to unlock perks such as coupons, member-only promos, and early access. Benefits and voucher use are tied to your registered country/site and follow SHEIN’s program rules.