Address: 49/51 Dale Street, Manchester, England M1 2HF
Address: 49/51 Dale Street, Manchester, England M1 2HF
About PrettyLittleThing
PrettyLittleThing (PLT) is a dynamic UK fashion brand that delivers affordable, trend-driven clothing, footwear, and accessories designed for young women who love staying ahead of style. You can download the PrettyLittleThing (PLT) app, which provides exclusive deals, easy browsing, and app-only offers for users.
PrettyLittleThing (PLT) Helpline
Email: customer.services@Prettylittlething.com
Or you can contact PLT support via the online contact form.
PrettyLittleThing (PLT) Payment Method
Maestro Visa, American Express, VISA Electron, Mastercard, PayPal, Apple Pay, Clearpay, Klarna, and Gift Cards.
PrettyLittleThing (PLT) Delivery Info
PrettyLittleThing offers UK standard delivery in 3 days for £3.99, next-day Delivery for £5.99, and Click & Collect for £3.99. PLT Royalty gives unlimited Next Day Delivery and free returns for £5.99 a year. You can also receive delivery via InPost Locker (£3.49) or Evri Parcel Shop (£3.99) within 3 days.
PrettyLittleThing (PLT) Return & Refund Policy
UK customers have 14 days from receiving their order to cancel and another 14 days to return items. Products must be unworn, unwashed, and in original packaging with tags. Returns cost £1.99 via the portal, and refunds can go to your original payment method or as store credit with a 10% bonus (excluding purchases made with gift cards or credit). Some items, like pierced jewellery, underwear, swimwear, facemasks, and opened beauty products, are non-returnable.
PLT Royalty
You can join the PrettyLittleThing Royalty and get unlimited Next Day Delivery with free returns for a whole year for just £5.99. You can shop anytime without extra fees.