Address: FitFlop Ltd, 4th Floor, Foundry Building, 2 Smiths Square, London. W6 8AF, United Kingdom
Address: FitFlop Ltd, 4th Floor, Foundry Building, 2 Smiths Square, London. W6 8AF, United Kingdom
About FitFlop
FitFlop is a UK-born footwear label that blends stylish design with comfort backed by science. Every pair is crafted with advanced midsole technologies, including the brand’s signature Microwobbleboard, to deliver support and cushioning for all-day wear.
FitFlop Helpline
Tel: 0800 8560148
Email: info.uk@fitflop.com
FitFlop Payment Method
MasterCard, Visa, American Express, Apple Pay, Google Pay, Klarna / Klarna Pay In 3 installments, and PayPal
FitFlop Delivery Info
FitFlop standard delivery is free on all full-price items and orders over £99. Delivery typically takes within 2–3 working days. Next Day Delivery and DPD Click & Collect are available for £5.95, provided orders are placed before the daily cut-off times. Deliveries may take longer during busy periods, and once placed, the delivery method cannot be changed.
FitFlop Return & Refund Policy
FitFlop offers free returns and exchanges within 28 days of receiving your order. Customers can easily process returns through the online portal, receive a Royal Mail QR code, and drop off their parcel at a Royal Mail location. Exchanges can also be arranged online, with replacement items shipped once the original order is received at the warehouse. Refunds may take up to 10 working days after delivery, and standard shipping costs are refunded if the entire order is returned.