Address: The Very Group Limited, 1st Floor, Skyways House, Speke Road, Speke, Liverpool L70 1AB, United Kingdom
Address: The Very Group Limited, 1st Floor, Skyways House, Speke Road, Speke, Liverpool L70 1AB, United Kingdom
About Very
Very is a leading British online retailer under The Very Group, offering a wide range of products, including fashion, homeware, electronics, toys, and technology. It provides customers with flexible shopping options, regular promotions, and convenient delivery services, making it a popular destination for online shopping in the UK.
Very Helpline
Tel: 0800 11 00 00
Or you can contact customer support via the online contact form.
Very Payment Method
Very Pay, Major credit /debit cards, and internet/telephone banking.
Very Pay
Very Pay is Very’s flexible payment service that allows you to shop and choose how to pay. You can pay in full right away, split the cost into 3 monthly payments with no interest (Take 3), or delay payments for up to 12 months with Buy Now Pay Later. It’s designed to give you more time to pay while still avoiding interest if balances are cleared on time.
Very Delivery Info
Very offers several delivery choices. Delivery is free for orders over £30. For small items, standard home delivery costs £3.99 and arrives in 3–5 days. You can also choose next-day or nominated day delivery for £5.99. For large items, standard delivery ranges from £8.99–£34.99 and takes 3 days to 3 weeks, while express delivery costs £16.99–£44.99 and arrives in 2 days. Next-day and nominated day delivery for large items costs £13.99–£49.99. You can also use Click & Collect, which is free on orders over £30, or pay £3 for standard collection (3–5 days) and £4.99 for next-day collection.
Very Return & Refund Policy
Returns are free with Very’s 28-day Approval Guarantee, and you can easily create a return through the digital returns portal in My Account. Small parcels can be returned via Yodel Store, Post Office, or Royal Mail, while larger items are collected by carriers like Yodel, XDP, or Arrow XL. Refunds are usually processed within 5 working days after your return is received, though it may take up to 14 days to appear in your account.
Very Protect
Very Protect is Very’s optional insurance service that covers your purchased items against repairs or replacements, depending on the policy you choose. It’s added to your Very Pay account as a monthly premium, and you can cancel it anytime through your online account.