About Ray-Ban
Ray-Ban is a globally recognised eyewear brand, known for iconic sunglasses and prescription glasses such as the Aviator and Wayfarer. It is part of the EssilorLuxottica group and has a strong presence in the UK market. Their UK site offers both fashion and prescription eyewear, along with online services like click-and-collect. The Ray-Ban app (or “Ray-Ban UK” digital tools) allows users to browse styles, manage orders, and access special offers.
Ray-Ban Helpline
Tel: 08003767955
You can contact us via an online form.
Ray-Ban Payment Method
Mastercard, American Express, Visa, Apple Pay, PayPal, and Klarna
Ray-Ban Delivery Info
Ray-Ban delivers across the UK mainland only. Express Hipping charges are £8, about 2 business days, and sometimes free. Standard shipping is free on all orders, and it takes 4 days to deliver the order. Custom orders delivery time is 5 days, and prescription items take 8 days after validation. You can also collect from the store free of cost.
Ray-Ban Return & Refund Policy
You can return the product to Ray-Ban within 45 days. Please note that custom REMIX items aren’t returnable. Items must be in original packaging and prepaid return label. Refunds go to your original payment method in about 15 business days; Express shipping isn’t refunded. For missing/incorrect/damaged items, contact Customer Care within 14 days with photos, SKU, and choose refund or replacement.
Ray-Ban The Ones
Ray-Ban UK has a loyalty community called The Ones. By joining this loyalty program, Members can gain early access to limited editions, special offers, exclusive discounts, and a welcome reward.
Get stylish eyewear for less by following these simple redemption steps: