Address: Simba Sleep Limited 5th Floor Halo Counterslip Bristol BS1 6AJ, United Kingdom
Address: Simba Sleep Limited 5th Floor Halo Counterslip Bristol BS1 6AJ, United Kingdom
How To Redeem Discount Code For Simba Sleep
About Simba Sleep
Simba Sleep is a British sleep-tech brand that uses patented hybrid mattress technology combining springs and airflow foam to deliver a cooler, better night’s sleep. Their mattresses are designed using data from over 10 million body profiles to tailor support and comfort. They also produce pillows, duvets, and other sleep accessories. They also offer an app that works with their sleep products to track sleep patterns and help improve sleep quality.
Simba Sleep Helpline
Email: help@simbasleep.com
Or reach out for support via online chat.
Simba Sleep Payment Method
Credit & Debit Cards, PayPal, Splitit, and Finance Options.
Simba Sleep Delivery Info
Simba offers free standard delivery to most UK postcodes, with deliveries typically made between 7am and 7pm. Weekend or specified time delivery starts from £10, mattress setup and packaging removal is available for £10, while a bespoke VIP Delivery service costs £50, which includes installation and optional old mattress removal. Accessories also qualify for free next-day delivery when ordered before 1pm (postcode exclusions apply).
Simba Sleep Return & Refund Policy
Simba offers a 200-night trial so you can properly adjust to your new mattress, as it may feel different from what you’re used to. If, after this period you decide it’s not the right fit, you can easily arrange a free return or collection. To start a return, warranty claim, or product exchange, simply complete the online form, and the team will respond within two business days with instructions. Customers are asked to provide product images to help assess conditions, support sustainability efforts, and ensure smooth processing under Simba’s 10-year mattress guarantee.
Simba Sleep Virgin Red Points
Simba Sleep partners with Virgin Red, allowing customers to earn 3 Virgin Points for every £1 spent on purchases. To take part, simply join or log in to your Virgin Red account before shopping at Simba. Points are added once the 100-night trial period has ended and are not awarded on discounted or returned orders, delivery fees, or taxes. This partnership gives shoppers a rewarding way to enjoy Simba’s innovative sleep products while collecting points for future Virgin Red experiences.