Address: Sofa.com Ltd is registered in England, Unit A, Brook Park East, Shirebrook, United Kingdom.
Address: Sofa.com Ltd is registered in England, Unit A, Brook Park East, Shirebrook, United Kingdom.
How to Redeem Discount Code for Sofa.com
About Sofa.com
Sofa.com is a UK-based furniture retailer specializing in handmade-to-order sofas, beds and chairs, offering stylish, high quality pieces in a wide range of fabrics. The Sofa.com app helps users browse styles, select fabrics, and track delivery from order to home.
Sofa.com Helpline
Tel: 0345 400 2222
Or reach out via online contact form.
Sofa.com Payment Method
PayPal, Maestro, Amex, Visa, Prepaid, Mastercard, Bank Transfer (BACS), Finance Options
Sofa.com Delivery Info
sofa.com charges a standard £119 delivery fee across mainland UK and Northern Ireland, which includes a premium two-man white glove service with assembly, steaming (if required), and packaging removal. Orders with multiple items are shipped together once all are ready, with only one delivery charge applied for the largest item.
Sofa.com Return & Refund Policy
Sofa.com offers a simple and fair returns and refund policy designed to make your experience worry-free. If you are not completely delighted with your purchase, you can request a refund or exchange within 14 days of delivery, provided the item is in its original condition. A restocking charge applies, either £50 or 10 percent of the item’s value, whichever is higher, and the initial delivery cost is non-refundable. Bespoke or custom-made pieces are excluded from returns, and modular designs are eligible for store credit only. Exchanges for other styles are welcome, with the same restocking fee applied; however, no additional delivery charge will be incurred for the replacement.