Address: Fleet Place House, 2 Fleet Place, London, EC4M 7RF, United Kingdom.
Address: Fleet Place House, 2 Fleet Place, London, EC4M 7RF, United Kingdom.
About Just Eat
Just Eat is one of the UK’s most popular food delivery platforms, making it easy to order from thousands of restaurants through the app or website. Launched in Denmark in 2001 and now based in London, it lets you track your order in real time, grab great deals, and choose delivery or collection with confidence thanks to trusted customer reviews.
Just Eat Helpline
Customers can contact support via online chat on its app or email.
Email: info@just‑eat.co.uk
Tel:0208 736 2000
Just Eat Payment Method
Credit Cards/Debit Cards, Cash on delivery, Just Eat Gift Card, and Just Pay.
Just Eat Delivery Info
When you order through Just Eat App, the restaurant prepares and delivers your food, with delivery fees charged either by them or through Just Eat. If your order is delayed, you can reach customer support for help or cancel in the app if the meal hasn’t been prepared yet.
Just Eat Return & Refund Policy
Just Eat doesn’t allow changes or cancellations after payment, but the support will try to reach the restaurant for you. If your order is cancelled or something goes wrong, you can request a refund or compensation within 24 hours, sometimes with proof like photos.
Just Eat StampCard Loyalty Program
The Just Eat StampCard Programme lets you earn one stamp for every online paid order with a participating restaurant, and once you collect five stamps, you’ll automatically receive a 10% discount on your next order from that same restaurant. Stamps expire after 12 months, and the discount must be used within 90 days of being issued. Discounts can only be redeemed with the restaurant where stamps were earned, and they cannot be exchanged for cash. If you’re a Just Eat+ member, you also get the benefit of free delivery on eligible orders.
Just Eat Best Price Promise
The Just Eat Price Promise gives you twice the difference back as a Pay voucher if menu items cost more on Just Eat than on the restaurant’s own site. Excluding delivery, fees, offers, and groceries, claims must be made within 14 days. Simply submit your order number with evidence via Contact Us, and if approved, you’ll get a voucher by email within about a week.
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