Address: Iceland Foods Ltd, Second Avenue, Deeside Industrial Park, Deeside, Flintshire, CH5 2NW, United Kingdom
Address: Iceland Foods Ltd, Second Avenue, Deeside Industrial Park, Deeside, Flintshire, CH5 2NW, United Kingdom
About Iceland
Iceland, founded in 1970 and based in Deeside, Wales, is a UK supermarket best known for frozen food and groceries. Iceland has over 900 UK stores, plus franchises in Europe and a growing global export business.
Iceland Helpline
Tel: 0800 328 0800
Or you can contact support via the online contact form.
Iceland Payment Method
Visa, Mastercard, PayPal, and Bonus card.
Iceland Delivery Info
Customers can receive free next-day delivery on orders above £40, and below this amount, a small delivery fee will be charged. Minimum spend for online shopping is £25. You can check delivery in your area by entering your postcode before ordering. Same-day delivery under 2 hours is also available for some areas.
Iceland Return & Refund Policy
You can cancel your Iceland online order within 14 days and return items within another 14, though perishable or unsealed goods can’t be returned. Refunds take 3-7 working days to process to your original payment method.
Iceland Bonus Club
You can join the Iceland Bonus club to save money, earn rewards, and enjoy exclusive perks like free home delivery on orders over £40 and a 10% discount for over-60s every Tuesday. For every £20 you top up, you’ll get a £1 bonus to spend in-store or online, helping you budget while earning extra savings. Members also get access to special offers, promotions, and partner rewards throughout the year.
Iceland Bingo
You can win the prizes daily with Iceland Bingo. Prize Land Bingo gives new players a warm welcome with a £40 bingo bonus when you deposit £10 using code PRIZE, plus a free daily wheel spin for extra rewards. Alongside weekly scratch cards, community prize draws, and plenty of chances to win vouchers or free tickets, it’s a fun bingo community where games and prizes go hand in hand.