Address: Sainsbury's Supermarkets Ltd. 33 Holborn, London EC1N 2HT, United Kingdom
Address: Sainsbury's Supermarkets Ltd. 33 Holborn, London EC1N 2HT, United Kingdom
About Sainsbury’s
Sainsbury’s is one of the UK’s most popular supermarkets, offering everything from groceries and Tu clothing to banking services under the J Sainsbury plc group. With the Sainsbury’s Groceries app, you can shop online, collect Nectar points, and book your delivery in just a few taps, making shopping quick and hassle-free.
Sainsbury’s Helpline
Tel: 0800 328 1700
Sainsbury’s Payment Method
Mastercard, Visa, American Express, Maestro, and Nectar.
Sainsbury’s Delivery Info
Sainsbury’s delivers 7 days a week with 1-hour or flexible Saver slots, which you can check on the Groceries page. Delivery costs £7 for orders under £40, and £1–£5.50 for orders above £40 (minimum order £25).
Sainsbury’s Delivery Pass
Sainsbury’s Delivery Pass allows you to pay upfront to avoid delivery fees on online grocery orders, with options for monthly, 6-month, or 12-month passes. Choose the Anytime Pass for free daily deliveries (from £7.50/month) or the Midweek Pass for free Tuesday and Thursday deliveries (from £4/month), both requiring a £40 minimum spend.
Sainsbury’s Return & Refund Policy
Customers can return general merchandise and clothing within 30 days in-store if items are in original condition with proof of purchase, and statutory rights remain unaffected. For grocery deliveries with missing, damaged, or short-dated items, refunds can be requested online or through customer service. Online grocery orders can be changed or cancelled before 11 pm the day before delivery, or refused at the door. Refund will be processed within 15 to 30 days to original payment method.
Sainsbury’s Nectar
You can join the Nectar Loyalty program and earn points every time you shop at Sainsbury’s and other partner retailers like Argos, Esso, and eBay. You can earn 1 point per £1 spent, and the points can be turned into money-off vouchers or discounts on future purchases. With the Nectar app, you also get access to weekly personalized offers and bonus point deals to help you save more money.