Address: Doncastle Road, Bracknell, Berkshire, RG12 8YA, United Kingdom
Address: Doncastle Road, Bracknell, Berkshire, RG12 8YA, United Kingdom
About Waitrose
Waitrose & Partners is a premium British supermarket, part of the John Lewis Partnership, delivering high-quality groceries and excellent service since 1904. The Waitrose app makes it easy to browse, book a slot, and manage your trolley at any time.
Waitrose Helpline
Tel: 0800 188 884
Email: customerserviceteam@waitrose.co.uk
Waitrose Payment Method
Credit/Debit Cards, and Waitrose Gift Cards.
Waitrose Delivery Info
Waitrose delivers straight to your doorstep in your chosen time slot for a delivery fee of £2. You can also select free Click & Collect from your nearest store. A minimum spend of £40 applies to all online orders.
Waitrose Delivery Pass
Waitrose Delivery Pass allows you to book one grocery delivery slot per day with no extra delivery cost, available as a 1, 6, or 12-month plan. It also offers savings of up to £123 a year and early access to Christmas slots.
Waitrose Return & Refund Policy
Waitrose allows the return of unwanted items or substitutes to the delivery driver, with refunds processed within 24 hours (up to 7 days). If an order is cancelled before payment, refunds go back to the gift cards that were used. Waitrose also offers a 35-day goodwill policy allowing returns with proof of purchase for a refund, exchange, or replacement, usually to your original payment method, or as a gift card if proof is missing. Exclusions apply for used, damaged, unsealed, perishable, personalized, or made-to-order items.
My Waitrose
You can join the My Waitrose Loyalty program to enjoy personalized weekly vouchers, exclusive competitions, and extra savings online and in-store. You can also get a free hot drink, 5% discount on Dry cleaning, 25% cashback on Waitrose Good Health products, a discount on Uber Eats, and much more. Furthermore, you can also check out faster using Scan Pay Go on its app.